“I really don’t believe that any of this – the sale of our previous home and simultaneous purchase of our new one – could have happened without Wendi. Sure, there are other good realtors out there, but this experience seems so specific to Wendi’s skills, charm, savvy, and absolute dedication that I feel like we really have arrived at this place because of her. And I just love how she shielded us from the day to day intricacies of the transactions (which would just stress me out) without in any way keeping us in the dark. We have felt protected without feeling clueless.”
– Sarah and Chis R.
“Wendi was not only friendly and professional, but she made us feel very comfortable in our first home buying experience. Wendi first made time to get to know us and hear about our needs, a gesture that we very much appreciated. She not only did this on a Saturday evening, but was incredibly flexible with her time, and showed us the house later that night! Wendi and her team were fast in getting us the information we needed to make a decision quickly…something SO important in the Austin real estate market! She and her team then walked us through all the steps that followed in the buying process in a manner that put us at ease and gave us the confidence to make a good decision. We would absolutely recommend Wendi and her team to anyone buying or selling a house for a great experience!”
– Caroline W. and Jeff C.
“We chose Krystal to sell our Crestview house & shepherd us to a smooth closing. She was absolutely the right choice. Krystal was just the kind of calm, professional, resourceful, responsive, wise & patient presence that we wanted advising us & acting on our behalf. She negotiates well & has excellent instincts about how to maximize return while pivoting around potential hangups to getting the deal done. Our house sold for above asking & closed within 30 days and Krystal did a fantastic job of navigating the inevitable speed bumps that could have gotten the transaction off track. All that AND… we love Roots’ values around donating a portion of their commission to a charity of our choosing. It was sad to leave Austin, but having Roots make a donation to a local nonprofit that means so much to us was the perfect bookend to an excellent real estate experience. We’d recommend Krystal without reservation!”
– Gretchen and Sacha K.
“Katie Dinwiddie has been a pleasure to work with over the last 9 months. She helped us sell our house to a very difficult buyer and did it in a very short time. She spent countless hours helping us search for our next home and whittling down the different possibilities as we navigated the Austin housing market. We were considering the Lakeway area and Katie spent a lot of time educating herself and us about that area and what the pros and cons were. Ultimately, she helped us purchase our next home which was a new construction purchase and came with its own set of difficulties, which she patiently guided us through.
Katie is a personal friend of ours and was able to manage the line between our business relationship and our personal one, which is never easy to do. She is also extremely patient and hard-working, which is critical throughout the home selling and buying process. We know her from the Circle C neighborhood and she has always impressed us as a great wife and mom. She comes with our highest recommendation.”
– Wendy W.
“Wendi did such an amazing job helping us find our first home that, when the time came, we asked her to help us find our next home and sell our first. She used her knowledge of the market, marketing expertise and sharp negotiating skills to sell our house within 3 days for asking price!
Wendi was such an asset in searching for our “forever home.” She was always honest, never pushy, and very patient. She was available for questions, concerns, and ready to put in an offer whenever we needed her. When we finally found the right house, she fought tirelessly to get us the best deal possible.”
– Staci and Steve N.
“Wendi is the perfect blend of knowledgeable professional and understanding friend. She really “got” what we were looking for in a home and saved us so much time in viewing only properties that were a good fit. At the same time she is a shrewd negotiator…never settling and getting us the best price on both buying and selling side. Truly a pleasure to work with!”
– David S.
“My wife found Roots Real Estate during a random search. We got in touch with Krystal and Wendi and had our first meeting at a Starbucks around 5 weeks ago and we are closing on our first home tomorrow .Krystal was instrumental in keeping us abreast of all available listings and even took the time out to go show us around 6 properties the first week of looking .She took the time out to answer all our questions and made sure that we looked at listings which would not burn our budget up .
Once we found a house, Krystal made about 6 trips to the house to help us gain access to the property in order for us to get contractors in for all the remodeling we wanted to pursue .This helped greatly to solidify our decision .
It was a breath of fresh air to have a realtor who worked with us more like a friend than just a business relation. We would recommend roots to anyone in a heartbeat!”
– Swapnil S.