Krystal Shaw – Realtor

Krystal is a born and raised, tried and true Austinite. As a part of this very exclusive club, she knows this town inside and out, from secret spots for a romantic dinner to property values to the best place to buy a pirate kite. This knowledge makes her a great representative for her clients. She believes it’s not just about buying and selling properties, but helping her clients fulfill their whole lifestyle.

Krystal knows what she wants and is dedicated to getting it. On many occasions, Krystal has awed people by making the unthinkable happen (the words “magical unicorn” have been thrown around). She absolutely loves to negotiate. Whether it’s on a vintage lamp at an estate sale or a highly coveted property in the Austin area, Krystal will work magic. She’s especially savvy in multiple offer situations. She puts her cultivated organization and detailed communication to work for her clients and this shows in their satisfaction.

Krystal enjoys travel and adventure and resides in South Austin with her Wife, Amanda. She has been known to sew, grow tomatoes, rock climb, and play a mean hand of rummy.

What Clients Say About Krystal:

“Krystal Shaw is awesome. She recently assisted us in an Austin home search, and was a great agent. She was dedicated, always responsive, insightful, and we loved working with her. I would recommend her to anyone, especially in the current market.

Our home search was fairly involved–not going to lie, having bought a home once before, we were being pretty picky. We visited many homes with Krystal before we found the right one. There was never any pressure from Krystal to put an offer on a house before we were ready.

Krystal helped set up a custom search with Roots Real Estate’s web site software so that we could pinpoint the areas of town we wanted to look in, and include our parameters for house size, features, and price. This was a great tool that helped us focus our search. As we continued, Krystal helped us tweak the search to reflect what we realized we were looking for.

When time came for an offer, Krystal helped us negotiate a good price on the home we bought. I don’t think we could have gotten the sellers any lower than we did. Krystal also coordinated inspectors, did plenty of extra legwork, and put us in contact with a great (and cheap) contractor for a repair that was needed.

Krystal helped us navigate the current insanely hot seller’s market here in Austin, and did an all-around great job. Two thumbs up!”

– Alex C.

“We chose Krystal to sell our Crestview house & shepherd us to a smooth closing. She was absolutely the right choice. Krystal was just the kind of calm, professional, resourceful, responsive, wise & patient presence that we wanted advising us & acting on our behalf. She negotiates well & has excellent instincts about how to maximize return while pivoting around potential hangups to getting the deal done. Our house sold for above asking & closed within 30 days and Krystal did a fantastic job of navigating the inevitable speed bumps that could have gotten the transaction off track. All that AND… we love Roots’ values around donating a portion of their commission to a charity of our choosing. It was sad to leave Austin, but having Roots make a donation to a local nonprofit that means so much to us was the perfect bookend to an excellent real estate experience. We’d recommend Krystal without reservation!”

– Gretchen K.

“We found Krystal while looking for a house on our own through an online real estate database.  As luck would have it, we stumbled upon Krystal who was the selling agent for a house that we were interested in.  She quickly looked up other houses in the area to show us, and found one of similar size and price that had recently been remodeled.  It was just what we were looking for and we ended up buying it.

We decided to use Krystal as our agent because of her professional yet very approachable demeanor, her attention to details, and her knowledge of the real estate business.  Krystal was very attentive throughout the process, always keeping in touch and looking at things in an objective and helpful way.

She sent us emails on several occasions during the process with ideas on painting styles and recommended vendors when needed.  Our 3 year old daughter became smitten with her as well!  We were delightfully surprised to find that Roots Real Estate donates 3% of profits to a local charity.  What a great company!

Krystal is an Austin native and is very knowledgeable about the city, having a good handle on what changes are happening in different neighborhoods.  I would highly recommend Krystal for your real estate needs.”

-Darcy A.

“I was a first time homebuyer, and I can’t imagine the whole process going any smoother than it did with Krystal. She took the time to meet with me before I even looked at a property to walk me through the process and what to expect. I felt educated and in-control of finding the perfect property, and never felt rushed or stupid for asking too many questions.

When it came time to look at properties, Krystal offered to pre-screen homes so I won’t have to leave my busy day at work to try and catch a peak at the perfect place. With the market like it is, I found this offer invaluable!

When I started making offers, and things started to feel stressful for me, Krystal was always on top of things. She would send clear, bulleted emails of the items I needed to prepare, set up calendar reminders and was really timely in response through both email and cell.

I still contact Krystal from time to time to get recommendations for vendors now that I am having fun adding to and updating my new home. Hearing other friends’ experiences, I really feel like Krystal was the real-estate unicorn I was looking for!”

-Lindsay B.


Krystal navigated the process with us with calm assertiveness. She communicated to us just enough information to keep us aware and encouraged, and in the end, she did her job with a perfect combination of determination and grace.”

 David and Katie B

Yelp Praise for Krystal!